Sky Living Strata will ensure we listen to your needs, understand your requirements and take directions precisely.
Sky Living Strata’s Managing Director has managed some of New South Wales landmark buildings, as well as all sized Schemes, and understands one of the most important traits a Strata Manager requires; providing excellent Customer Service.
Sky Living Strata has learnt and developed techniques to provide what we think is the very best service within the industry. We believe in manageable portfolios which allow the Strata Manager to provide personal customer service. Whether your property is a block of two, 100 or 400+, Sky Living Strata has the knowledge, skills and ability to ensure we exceed expectations and manage your property appropriately.
Sky Living Strata’s service level agreement states – phone calls will be answered, emails will be replied to, and work orders will be issued all within two hours. Emergencies are an exception and will be actioned immediately. Additionally, invoices can be processed within the same day.
Sky Living Strata – Experience and Knowledge, providing our clients Results.
Sky Living Strata is a boutique Strata Management Company. We set a new standard for the strata industry with extensive experience in managing all types of Owners Corporations. Nothing is too big or small for Sky Living Strata.
The core of the business has originated from Service. From Strata Management knowledge, responsiveness to enquiries and general enthusiasm while managing your property. Our daily interactions are based around service. Allow Sky Living Strata show you how we can relieve you from your Strata worries, and let us do what we do best, manage your property.
Our resources are ready to provide you service. Our independent database of professionals are at your service. From maintenance, consultants, legal, financial plus more, our team and available resources will get it right the first time.
For those who want to be involved with the management, we offer full transparency of happenings within your property. Whether it be financial, maintenance or general day-to-day matters, you can always know exactly what is happening, where matters are currently and when it will be delivered.
Examples of Sky Living Strata’s services are – Accounting, Compliance, Levy and Debt Collection, Administration, Repairs and Maintenance, Insurance, Legal and By-law enforcement, Defect Management, Project Management, Meeting Management, Consulting, Mediation and Security and Safety Assessments.
Sky Living Strata will always adhere by our Service Promise, and provide superior, tailored services to suit the needs of each and every one of our clients. We will ensure we listen to your needs, deliver your requirements and always be only a phone call or email away.
Here at Sky Living Strata, our clients are the heart of everything we do. We are passionate about creating an outstanding management experience to you and your investment. We believe in manageable portfolios, which allow the Strata Manager to provide an ultra-personal customer experience. Sky Living Strata is familiar with the different personalities the Strata Community consists of, and has implemented techniques to achieve the required results of the Owners Corporations.
Sky Living Strata prides itself on being a competitive player in this expanding market. Whether your investment is new or existing, we will ensure our pricing is competitive within the industry while maintaining our superior customer service. It’s a win-win.
As a service-based business, Sky Living Strata understands how important it is to deliver a high quality, expert service to our clients. We do this by adhering to our customer charter and concentrating on our four core areas: People and Culture, Service Promise, Continual Education and Technology Solutions. This provides our clients peace of mind when it comes to maximising their investment.
Our staff values are the core of our business to ensure our customers are provided with an outstanding customer experience. From customer facing to back-of-house procedures, our values assist in delivering our business goals to provide you with a superior Strata Management customer experience.
Sky Living Strata sets a new standard for Strata Management Services. We are committed to our clients and their needs. We ensure prices remain competitive and our service delivery is the best in the industry. That’s our promise to you.
Our Service Standards aren’t only promised, they’re delivered. Here at Sky Living Strata, going above and beyond is considered daily practice. Whether it be a basic enquiry, or one requiring formal, legislative advice, we ensure we honour expectations and facilitate advice in a specialised manner. Think of it as if we’re your personal go-to-person for Strata related matters. We’re here, at your call, to provide you service.
We understand how frustrating it can be when your appointed Strata Manager changes periodically. Being a boutique Strata Management company, we have control and can give the assurance your designated Strata Manager will remain with you for years, plus many more years.
We’re making it personal. Being a smaller, close-nit company, we are flexible when it comes to your requirements. We are free from office politics or limitations as commonly experienced within larger organisations. You tell us what you want, and we will deliver.
